The ServiceNow Security Organization (SSO):  The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact. Role Overview: ServiceNow’s Security Configuration Management team ensures secure configuration across our global environments by defining, monitoring, and improving configuration baselines across operating systems, cloud platforms, and containerized workloads.  We use and help shape our own ServiceNow SecOps products while integrating with modern scanning and security tools. We are also advancing toward an AI-driven future for proactive, self-healing configuration security. What You’ll Do: Lead the implementation and improvement of secure configuration baselines across multiple environments and technologies, including containerized workloads and Kubernetes. Integrate and optimize scanning tools (e.g., Tenable, Wiz, Trivy) and support evaluation of emerging technologies. Enhance and operate ServiceNow’s SecOps Configuration Compliance workflows, reporting, and data quality. Develop and refine risk-based prioritization and remediation models. Partner with product, platform, compliance, and security engineering teams to drive practical remediation and influence roadmap improvements. Support the strategic vision for AI-assisted configuration management, automation, and policy-driven remediation. 
